Hi Everyone,
Our Sierra update will begin at 3am next Thursday, April 7, 2022. The maintenance window is expected to be about 2 hours, so we should be up and running when we start the day.
Sierra and OBIS will be unavailable during the maintenance window.
Regarding the ongoing slowness with the system, please continue to send me any incidents you encounter. Describe what you were trying to do, what happened, and grab the Origin ID. I plan to hold off until our upgrade to place another ticket because that upgrade will include a complete server reboot. If we continue to have issues after next Thursday, I will submit another support ticket with a request for escalation.
